Shipping Policy

Thank you for choosing Futopia Global Pvt Ltd! We are committed to providing you with a smooth shopping experience, and part of that commitment is ensuring that your orders are delivered to you promptly and safely. Please take a moment to review our shipping policy.

• Order Processing Time:
  • Orders are processed within 3 to 4 days of receiving payment.
  • Please note that our business days are [Monday-Friday, excluding holidays].
• Shipping Rates:
  • Shipping rates are calculated based on the weight of your order and the destination.
  • You can view the shipping cost for your order during the checkout process before making a payment.
• Shipping Methods:
  • The estimated delivery time and cost will be displayed at checkout.
• Shipment Confirmation and Order Tracking:
  • Once your order has been shipped, you will receive an email confirmation with tracking information.
  • You can track your order using the provided tracking number on our website or through the carrier’s website.
• Undeliverable Packages:
  • If a package is undeliverable due to incorrect address information provided by the customer, the customer refuses the package, or the package is unclaimed, the order will be refunded minus to-and-from shipping costs.
• Delays:
  • Occasionally, factors beyond our control may cause delays in shipping. These factors include, but are not limited to, weather conditions, customs processing, and carrier service interruptions.
• Changes to Shipping Policy:
  • Futopia reserves the right to modify or update this shipping policy at any time. Any changes will be effective immediately upon posting on our website.
    7 days replacement
    3 months addiional warranty
    Extended Warranty options
    Prime Customer exclusive & priority services (free membership as launch offer)
    

If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team at support@futopia-global.com.